Leave your email here:

Leave your email here:

Do I need to be a customer to get free treats?
Yes, the free treats are just for our lovely customers with an active subscription. If you’re not part of the family yet, why not join us? 🐾

I haven’t received the email with my treats—what now?
First, have a quick peek in your Spam or Promotions folder. If it’s not there, double-check that the email you entered on this website matches the one linked to your Butternut Box account. If all else fails, reach out to us, and we’ll be happy to help! It’s also worth noting that you might not receive the email if we’ve already sent it to you within the last few months and the treats were added to your box.

When will I receive my free treats?
The treats will be added to your next box—so keep an eye on your delivery date for that extra tail-wagging surprise!

I tried to add free treats to my box, but I’m getting an error. What should I do?
It’s worth checking if the treats are already added to your account. If they are, you should see them in your upcoming order summary.

FAQ:

FAQ:

Do I need to be a customer to get free treats?
Yes, the free treats are just for our lovely customers with an active subscription. If you’re not part of the family yet, why not join us? 🐾

I haven’t received the email with my treats—what now?
First, have a quick peek in your Spam or Promotions folder. If it’s not there, double-check that the email you entered on this website matches the one linked to your Butternut Box account. If all else fails, reach out to us, and we’ll be happy to help! It’s also worth noting that you might not receive the email if we’ve already sent it to you within the last few months and the treats were added to your box.

When will I receive my free treats?
The treats will be added to your next box—so keep an eye on your delivery date for that extra tail-wagging surprise!

I tried to add free treats to my box, but I’m getting an error. What should I do?
It’s worth checking if the treats are already added to your account. If they are, you should see them in your upcoming order summary.